Watch repair bench — detail of movement components
ESC-001 · PALLET FORK & ESCAPE WHEEL

A Bench, a Loupe,
and the Work Itself

escapementaad is a small watch repair workshop in Johor Bahru. We take in movements that need attention — timing work, crystal replacement, and full mechanical servicing — and we give each one the time it deserves.

ESC-010 · SERVICE CATALOGUE

What We Work On

Three services, each described from the component outward. If a watch falls outside these categories, we will say so at intake.

Timing machine display — watch regulation bench
SVC-01 RM 540

Timing Adjustment & Regulation

The escapementaad wheel advances the hands one tooth at a time with each swing of the balance. When that rate drifts, you feel it. A short bench session on the Witschi machine — five positions, light regulation, a follow-up timing pass — returns the movement to where it should be. Suitable for watches serviced within the last three years.

  • Timing in five positions
  • Light regulation of the regulator lever
  • Follow-up pass after adjustment
  • One-page timing record for the customer
Submit for Intake
Watch sapphire crystal close-up
SVC-02 RM 1,650

Sapphire Crystal Replacement

The crystal sits between the movement and the outside world. A crack or deep scratch changes how a watch looks and can compromise the case seal over time. We source an appropriate replacement, fit it with the correct gasket and tension ring, clean the case exterior, and run a static pressure check to confirm the case closes as it should.

  • Replacement with correct gasket & tension ring
  • Case-side cleaning during fitment
  • Static water-resistance check
  • Replacement specification note for customer
Submit for Intake
Mechanical watch movement fully disassembled on bench
SVC-03 RM 4,420

Comprehensive Service — Late-Model Mechanicals

For mechanical and automatic movements that have not been on a bench in four to seven years. A full strip-down: ultrasonic cleaning, fresh lubrication at the correct friction points, replacement of worn parts, regulation across five positions, and a static pressure check. The customer receives a long-form report noting timing rates, amplitude, and beat-error figures.

  • Written intake note & full disassembly
  • Ultrasonic cleaning & correct lubrication
  • Replacement of common wear items
  • Long-form report: timing, amplitude, beat error
Submit for Intake
ESC-020 · WORKSHOP APPROACH

How the Work Gets Done

INTAKE RECORD

Written Intake, Every Time

Every watch that comes in receives a written intake note describing its condition before any work begins. You have a record of what was observed, not just what was done.

TIMING INSTRUMENT

Witschi Machine Measurement

Timing work is done with a Witschi timegrapher, not by feel. Rates before and after adjustment are documented and handed to the customer.

PRESSURE CHECK

Case Integrity After Service

Crystal replacement and comprehensive servicing both include a static pressure check on the case. If the case does not close as it should, we say so before returning it.

ULTRASONIC

Ultrasonic Cleaning

Full service jobs go through the ultrasonic cleaner before reassembly. Old lubricant and debris are removed from every component, not brushed aside.

LUBRICATION

Point-Specific Lubrication

Different friction surfaces need different lubricants applied in precise volumes. We follow the manufacturer specifications for each movement rather than a general approach.

DOCUMENTATION

Service Report for Your Records

Comprehensive service includes a long-form report covering timing rates, amplitude, and beat-error figures. Something concrete to keep alongside the watch.

ESC-030

Is Your Watch Due for the Bench?

If you are unsure whether a watch needs work, send us a short note. We will let you know honestly whether it falls within our scope and what an intake would involve.

[email protected]

ESC-040 · COMMON QUESTIONS

Intake & Process

How do I bring a watch in for service?
The simplest way is to send a message through the contact form below, or call us directly. We will confirm whether the watch is within our current intake scope and arrange a time for drop-off at the workshop in Johor Bahru. Walk-ins are welcome during working hours, but it is worth calling ahead so we can set aside time for the intake note.
How long does each service take?
A timing adjustment typically takes three to five working days, accounting for the follow-up timing pass after regulation. Crystal replacement usually takes two to four days. A comprehensive service takes two to three weeks — the ultrasonic cleaning and reassembly cannot be hurried without affecting the result. We will give you a realistic estimate at intake.
What movements do you accept for comprehensive servicing?
We focus on modern mechanical and automatic movements — broadly, late-model calibres from reputable Swiss and Japanese manufacturers that have not been serviced in four to seven years. We do not currently take in vintage pocket watches, very early automatic movements, or heavily modified calibres. If you are unsure about your watch, ask us.
Is the pricing fixed, or can it change after intake?
The published prices apply to standard cases. If we open a movement and find damage beyond what a routine service covers — a cracked jewel, a bent cannon-pinion, parts that need to be sourced — we will contact you before proceeding. No additional work is done without your agreement. Timing regulation and crystal replacement are straightforward and rarely carry surprises.
Do you offer postal or courier intake?
At this time we ask that watches be brought in person. Watches are fragile in transit and we prefer to do the intake note ourselves, with the watch in hand. If you are outside Johor Bahru and would like to discuss options, send us a message and we will see what we can arrange.
What information is in the service report?
For comprehensive service, the report covers timing rates in five positions (before and after), amplitude, and beat error. For timing regulation, the customer receives a one-page record of rates before and after adjustment. For crystal replacement, there is a short note describing the replacement specification and the result of the pressure check.
ESC-050 · WORKSHOP LOCATION

Find the Workshop

ESC-060 · CONTACT

Write to the Workshop

Workshop Details

TELEPHONE
+60 7 3859 6271
ADDRESS
38 Jalan Wong Ah Fook
80000 Johor Bahru, Johor
Malaysia
WORKSHOP HOURS
Mon – Fri: 10:00 – 18:00
Saturday: 10:00 – 15:00
Sunday & Public Holidays: Closed

NOTE — Walk-ins are welcome during working hours. For comprehensive service, calling ahead lets us prepare the intake paperwork before you arrive.

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